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Hardware manufacturer Razer doesn’t know what it’s doing when it comes to hardware and software, it seems, with a mountain of complaints from its customers about defects and RMA issues. Razer has problems with its Blade laptop’s trackpad / touchpad, crashing and BSODs, external display connectivity, and more. Its Synapse software also negatively impacts performance, and its customer support hasn’t been very supportive of end users.
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Razer is great at covering the exact feature-set I want in a product. Fell for it with the Viper Ultimate and got a creaky, grainy button feel and a rubber coating that quickly wore down and felt slimy. Then I bit the bullet with the Barracuda headset, which went straight back. The thing was bulky, hollow, creaky, flimsy, had coil whine, lost audio after idling… I keep telling myself to not fall for it, and then I’m in the market for something, and some Razer product just seems to tick the boxes. NEVER AGAIN!(?)